At LA LUSH, customer satisfaction is our top priority. Our support team is here to assist you with any questions related to products, orders, shipping, or general inquiries. Whether you need help choosing the right item or require assistance after purchase, we are always ready to help.


We aim to respond promptly and provide clear, effective solutions to ensure a smooth and pleasant shopping experience. Customers in the UK and UAE can reach out to us through our official support channels, and our team will guide you every step of the way.

Return Policy

At LA LUSH, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with our return guidelines.


Items must be returned in their original condition, unused, and in original packaging within the specified return period. Certain products such as skincare items may be subject to hygiene and safety restrictions. Once the returned item is received and inspected, eligible refunds or replacements will be processed accordingly.


For return requests or further clarification, please contact our support team with your order details, and we will be happy to assist you.